Mahadevi LTD
Last updated: December 2025

1. Who We Are

This Privacy Policy explains how we collect, use and protect your personal data.

Mahadevi LTD
Registered in England & Wales
Company Number: 15423822
Registered office: 128 City Road, London EC1V 2NX
Email: info@lenkaperextova.com

We are the Data Controller for all personal data collected through this website, booking forms, email communication or session recordings (if agreed).

2. What Data We Collect

We may collect and store the following information:

a) Information you provide directly

• Name

• Email address

• Phone number (if you choose to share it)

• Messages you send through the contact form

• Information shared during bookings

• Information you voluntarily share in emails or messages

b) Session-related information

• Notes for your support and continuity

• Your preferences and goals

• Scheduling details

I never record sessions without your explicit written consent.

c) Website and technical data

• IP address

• Browser type

• Cookies (standard Wix cookies)

• Basic analytics (non-identifiable)

3. How We Use Your Data

We use your data to:

• Respond to your messages

• Deliver booked sessions

• Provide support between sessions

• Maintain records required by UK law

• Improve the service and communication

• Send essential updates related to bookings

We do not send newsletters unless you explicitly subscribe to them.

We never sell or share your data with third parties for marketing purposes.

4. Legal Basis for Processing

Under UK GDPR, we process your data based on:

• Contract — to provide the session or service you book

• Legitimate interest — to respond to your enquiry or manage bookings

• Consent — when you voluntarily share information

• Legal obligation — for invoices, accounting or safeguarding duties

5. Confidentiality

Everything you share is strictly confidential, except where required by law:

• risk of harm to yourself or others

• safeguarding concerns

• court orders

• serious criminal disclosures

This applies to all communication channels (email, WhatsApp, booking forms, sessions).

6. How Long We Keep Your Data

• Session notes: up to 3 years (industry standard)

• Emails and messages: up to 2 years

• Booking information: up to 6 years (legal requirement for tax and accounting)

You can request deletion at any time unless we are legally required to keep specific information.

7. Sharing Your Data

Your data is stored securely through:

• Wix (website and forms)

• Google Workspace (email)

These providers meet UK GDPR standards.

We do not share your data with anyone else unless legally required.

8. Your Rights (UK GDPR)

You have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion (“right to be forgotten”)

• Withdraw consent

• Restrict processing

• Obtain a copy of your data

• Complain to ICO (Information Commissioners Office)

If you wish to use any of these rights, email: info@lenkaperextova.com

9. Cookies

This website uses standard cookies through Wix for:

• functionality

• security

• analytics

You can manage cookies through your browser settings at any time.

10. Children

My services are intended for adults (18+).
I do not knowingly collect or store children’s data.

11. Updates to This Policy

This privacy policy may be updated from time to time to stay compliant with UK law.
Updates will be posted on this page with a new “Last updated” date.

12. Contact

If you have any questions about this Privacy Policy or data protection, contact:

📩 info@lenkaperextova.com